Best Western Plus Clocktower Inn

PROJECT AT A GLANCE

Challenges

Though the hotel has experienced minimal vandalism and theft, the owner of the Best Western Plus Clocktower Inn in Billings, Montana, sought to enhance security in its parking lot and common areas in a way that was unobtrusive and discrete.

Solutions

The hotel owner turned to system integration specialists, TCT, for assistance in deploying its first video surveillance system. Together, they developed a long-term plan for installing up to 40 surveillance cameras around the inn’s premises over an 18-month period.

Outcomes

The 161-room property looked to realize a higher level of security in its parking garage, front desk and reception area, and in the nearby alley-way.

BACKGROUND

An Expanded Property Requires a Scalable Video Surveillance System to Enhance Safety for Guests and Staff

bank of paraguayThe Clocktower Inn’s owner wanted to add video surveillance coverage across the property to include its pool deck, the lobby and office areas, and the street outside the inn.

In addition to improving the inn’s overall security, the video surveillance system would help increase the safety of the hotel’s security staff that patrols both buildings at night to handle any emergencies and other unexpected incidents.

The 161-room property looked to realize a higher level of security in its parking garage, front desk and reception area, and in the nearby alley-way.

COMPREHENSIVE SOLUTION

Integrated Approach Offers Hotel Guests Peace of Mind

The Best Western Plus Clocktower Inn selected several innovative solutions from the Tyco Security Products brand portfolio:

  • IP Cameras provide various viewing angles, including a horizontal view and a corridor mode, to monitor all areas of infrastructure. They’re ideal for retail stores, commercial buildings, healthcare facilities, banks, and other such establishments.
  • Network Video Recorders (NVRs) enhance security with comprehensive video recording solutions that offer unlimited scalability and better performance. These integrated and hybrid NVRs can provide real-time email notifications and improve response time to critical events.
  • Video Management Systems effectively monitor video, audio, and data in real time. This reduces review time and allows security staff to conduct investigations efficiently.





OUTCOMES IN DETAIL

The new video surveillance system has delivered several operational benefits to the Best Western Plus Clocktower Inn, including:
  • Business-intelligence insights
  • Customer-service improvement
  • Quality-control enhancements

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