Support Contacts

Solutions for Products and Systems

Our highly-trained technical and product specialists deliver customized support and information tailored to meet your needs.

Access Control

Support Options for CEM Systems

Phone and Email: EMEA Technical Support   |  Asia Pacific Technical Support

Website: www.cemsys.com

Technical Library (Login Required)
Support Option (Email) for Kantech and Software House hardware and software

Global Email Support: access-support@jci.com
Support Options for Kantech

Phone  |  Email  |  Global Contact details

Website: www.kantech.com

Technical Library

Software Downloads (Login Required)
Support Options for Software House

Phone  |  Email  |  Global Contact details

Website: www.swhouse.com

Technical Library

Software Downloads (Login Required)

Video Surveillance

Support Options

Phone and Email: Global Contact Details

Website: http://www.americandynamics.net/

Technical Library

Software Downloads (Login Required)
Support Options

Phone: North America:+1-317-845-5710 (option 2 - English)  |  Global Contact Details

Website: www.exacq.com

Support Form  |  Knowledge Base

Manuals  |  Software Downloads
Support Options

Phone and Email: Global Contact Details

Website: https://www.illustracameras.com/

Technical Library and Software

Converged Solutions

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Connected Partner Program

Inquiries on the Connected Partner Program for C•Cure 9000, CEM Systems, DSC, exacq, Illustra, Kantech, American Dynamics, victor, and VideoEdge.

Email: connectedpartnerprogram@jci.com

Website: connectedpartnerprogram.partnerproducts.com
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Cyber Solutions

Inquiries or reporting a potential vulnerability.

Email: productsecurity@jci.com

Website: www.johnsoncontrols.com/cyber-solutions

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