Our highly-trained technical and product specialists deliver customized support and information tailored to meet your needs.
Support Options for CEM Systems
Phone and Email: EMEA Technical Support | Asia Pacific Technical Support
Website: www.cemsys.com
Technical Library (Login Required)
Support Option (Email) for Kantech and Software House hardware and software
Global Email Support: access-support@jci.com
Support Options for Kantech
Phone | Email | Global Contact details
Website: www.kantech.com
Software Downloads (Login Required)
Support Options for Software House
Phone | Email | Global Contact details
Website: www.swhouse.com
Software Downloads (Login Required)
Support Options for Bentel Security Panels and Receivers
Phone and Email: EMEA Technical Support | Asia Pacific Technical Support
Email: intrusion-support@jci.com
Website: www.bentelsecurity.com
Support Options for DSC Panels
Phone: Global Contact Details
Phone: +1-800-387-3630 (North America)
Email: intrusion-support@jci.com
Website: www.dsc.com
Drivers and Software (Login Required)
Support Options for Sur-Gard Receivers
Phone: +1-800-503-5869 (North America)
Email: sgfieldsupport@jci.com
Website: www.sur-gard.com
Drivers and Software (Login Required)
Support Options for Visonic Panels and Receivers
Phone and Email: EMEA Technical Support | Asia Pacific Technical Support
Email: intrusion-support@jci.com
Website: www.visonic.com
Support Options for Communicators and Services
Phone: +1-888-955-5583 (Canada) | +1-888-251-7458 (USA)
Email: customerservice@connect24.com
Website: www.connect24.com
Technical Bulletins (Login Required)
Support Options for Qolsys Panels
Phone: +1-855-476-5797 (North America)
Email: techsupport@qolsys.com
Website: www.qolsys.com
Support Options
Phone and Email: Global Contact Details
Website: http://www.americandynamics.net/
Software Downloads (Login Required)
Support Options
Phone: North America:+1-317-845-5710 (option 2 - English) | Global Contact Details
Website: www.exacq.com
Connected Partner Program
Inquiries on the Connected Partner Program for C•Cure 9000, CEM Systems, DSC, exacq, Illustra, Kantech, American Dynamics, victor, and VideoEdge.